If you have any questions that are not answered here, please contact us.
Who can I contact about a computer or printer problem?
Welch staff experiencing difficulties with a public workstation, network printer, or their own workstation/laptop/pda, be it hardware or software, may submit a work order request via the 'Help Desk' on the Welch Intranet.
How do I arrange for application development and support?
Contact Dongming Zhang by email (zhang@jhmi.edu) or phone (410-955-0532) to discuss your application development support/needs.
How do I report a problem with the network?
Contact Mark Dodd by email (mdodd@jhmi.edu) or phone (410-955-0980) if you experience a problem with the network.
How do I report a problem with a library website?
Contact an ATIS programmer/analyst or web developer if you encounter a problem with a Welch-afiliated website.
How do I request promotional/print materials?
Contact Ted Glazer by email (tglazer1@jhmi.edu) or phone (410-955-4880) if you need promotional/print materials.
Who do I contact if email is not working?
Contact JHI Enterprising Messaging for support if you experience difficulty with your email.
Who do I contact to create or edit a Welch alias?
Contact Mark Dodd by email (mdodd@jhmi.edu) or phone (410-955-0980) to create or edit an alias. Welch staff may view a list of aliases on the Welch Intranet.
Who do I contact for wireless service?
Contact Mark Dodd by email (mdodd@jhmi.edu) or phone (410-955-0980) for wireless service.
